Ride-hailing company, Bolt has disclosed that it suspended more than 5,000 drivers in the last six months due to non-compliance and safety-related issues.
The Country Manager of Bolt, Yahaya Mohammed, who revealed this at a press conference in Lagos recently, said the firm was intensifying safety measures on its platform with a dedicated focus on riders and drivers.
He noted Bolt allocated over N20m to enhance safety features, introduce advanced reporting mechanisms, and conduct driver and rider awareness programmes.
According to Mohammed, the strict compliance measures aim to ensure safety standards and result in swift consequences, including permanent suspension for non-compliant individuals.
He explained that at Bolt, the safety of all users on the platform is a top priority. We understand the trust our users place in us, and we are taking proactive steps to ensure their well-being during every ride.
He also noted that enhanced safety measures, stricter compliance measures, coupled with technology-driven solutions, reaffirm othe company’s commitment to providing a secure and reliable transportation experience for all.
He noted that Bolt remained committed to continuing to provide top-tier safety infrastructure within the transportation and mobility ecosystem and will continue to permanently block drivers and riders, reported for any misconduct, from accessing the platform to amplify he safety features and trip experience of users on its platform.
He added some of the initiatives that Bolt had undertaken to enhance quality and safety on its platform include enhanced safety measures, driver and rider awareness programs, stricter compliance measures, and advanced reporting mechanisms.
